1. Introduction
Welcome to Pengting Technology’s website (hereinafter referred to as “our Website”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and safeguard your personal information. We adhere strictly to the laws and regulations of the People’s Republic of China and international privacy standards to ensure your information is handled appropriately.
2. Information Collection
2.1 Personal Information Collection
When using our Website, we may collect the following types of personal information:
Contact Information: This includes your name, email address, phone number, etc., which we use to communicate with you regarding inquiries, orders, and other services.
Order Information: When you place an order on our Website, we collect detailed information related to your order, such as product names, quantities, order amounts, and shipping addresses. This information is essential for processing your order, arranging delivery, and providing after-sales services.
Payment Information: For payment processing, we collect necessary payment details, including payment methods (credit card, debit card, third-party payment platforms, etc.) and payment amounts. We do not store your complete payment card information; this data is securely transmitted to payment processors through encrypted channels.
Browsing and Usage Information: We collect data on your browsing behavior, such as pages visited, time spent, click paths, and search queries, as well as device information (e.g., device model, operating system version, IP address, browser type). This helps us understand user preferences and optimize our Website. We use cookies and other tracking technologies for this purpose, but you can opt-out by adjusting your browser settings.
2.2 Non-Personal Information Collection
We also collect non-personal information, such as:
Server Log Information: This includes access dates and times, requested web pages, HTTP status codes, and user agent information. This data is used for website operation and maintenance.
Anonymous Statistical Data: We may collect anonymized data about user demographics (e.g., age distribution, gender ratios, geographic locations) to conduct market research and analysis.
3. Use of Information
We use the personal information we collect for the following purposes:
To Provide and Improve Services: We use your information to process orders, provide customer support, and enhance our Website and services based on user feedback and behavior.
To Communicate with You: We may contact you regarding order updates, promotions, and important notifications. You can opt-out of promotional communications at any time.
For Market Research and Analysis: We analyze user data to understand market trends and improve our products and services. Any data used for analysis is anonymized.
For Security and Risk Management: We monitor for fraudulent activities and take necessary measures to protect your account and our Website.
For Legal Compliance: We may disclose information as required by law or to comply with legal processes.
4. Information Sharing
We do not sell, rent, or otherwise unlawfully share your personal information. However, we may share your information under the following circumstances:
With Service Providers: We share information with third-party service providers who assist us with technical support, logistics, payment processing, and customer service. These providers are contractually obligated to protect your information.
With Affiliated Companies: We may share information with our affiliated companies to provide you with a broader range of services.
As Required by Law: We may disclose information in response to legal requests or to protect our legal rights and the safety of our users.
In Connection with Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Information Storage and Protection
5.1 Information Storage
Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, it is securely deleted or anonymized.
Storage Location: Your personal information is stored on servers located within the People’s Republic of China. If we need to transfer information overseas, we will comply with all applicable laws and ensure adequate data protection measures are in place.
5.2 Information Security
We take the following measures to protect your personal information:
Technical Measures: We use industry-standard encryption and access control technologies to protect your information during storage and transmission.
Management Measures: We have established robust information security policies and procedures, and we train our employees on data protection practices.
Emergency Response: We have a dedicated security team that monitors for and responds to potential security incidents. In the event of a data breach, we will notify affected users and relevant authorities as required by law.
6. Your Rights
You have the following rights regarding your personal information:
Access and Review: You can request access to the personal information we hold about you.
Correction and Update: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Withdrawal of Consent: You can withdraw your consent for the processing of your personal information at any time.
Limitation of Processing: You can request limitations on the processing of your personal information under certain conditions.
To exercise these rights, please contact us using the details provided on our Website. We will respond to your requests in accordance with applicable laws.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at 0086 18708155655.
